Front Office Manager
Lead the reception team, own guest experience from arrival to departure, and drive upsell of room categories.
We're building the North's most-loved boutique hotel — one warm interaction at a time. If you love people, precision and pretty details, we'd love to meet you.
Lead the reception team, own guest experience from arrival to departure, and drive upsell of room categories.
Curate the seasonal menu, manage the kitchen brigade, and hold the standard for our banquet and restaurant offering.
Own wedding and corporate banquet enquiries end-to-end — quote, tour, close and coordinate with operations.
Ensure every room and public area meets our Bloom standard. Train the team, audit rooms, and manage linen.
Be the friendly face of Iris Bloom — welcome VIPs, handle special requests, and personalise every stay.
Own our tandoor section — kebabs, breads and specials. Consistency, hygiene and speed are non-negotiable.
Convert enquiries into bookings across phone, email and OTAs. Own the availability calendar and rate loading.
Grow our Instagram, plan campaigns for offers, and coordinate with photographers, influencers and OTAs.
We're always meeting talented hoteliers. Send us your CV — we'll reach out when the right opening blooms.
Email us your CV